Returns & Refunds Policy

At HaloToolUS, we are committed to your satisfaction. If you're not completely satisfied with your purchase, you may return your item within 30 days of delivery for a refund or exchange, subject to the terms below.

Return Eligibility

• Items must be returned in unused, original condition.
• All original packaging, manuals, parts, and accessories must be included.
• Returns must be initiated within 30 days of receiving your order.

Non-Returnable Items

Certain items may not be eligible for return, including:

• Used or damaged products due to misuse or modification
• Customized or special order items
• Products returned after 30 days

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–10 business days and applied to your original payment method.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping method and keeping your receipt for proof of return.

How to Start a Return

To initiate a return, please contact our support team at contact@halotoolus.com or call us at 1-(320) 279-4890. Please include your order number and reason for return in your request.

Thank you for choosing HaloToolUS. We appreciate your trust in our products and service.