Frequently Asked Questions

1. How long does shipping take?

We offer two options: Free Standard Shipping (7–21 business days) and Fast Shipping (5–11 business days) for a flat rate of $180. All shipments are handled by our trusted carrier, Seafit.

2. How do I track my order?

Once your order is shipped, you’ll receive a tracking number by email. You can track your shipment at seafit.us/track.

3. What is your return policy?

Returns are accepted within 30 days of delivery. Products must be unused and returned in their original condition. Visit our Returns & Refunds page for full details.

4. Do your products come with a warranty?

Yes. Most products include a manufacturer warranty. Visit our Warranty Policy page for details on coverage and claim procedures.

5. Can I cancel or change my order?

Orders can be modified or canceled within 12 hours of purchase. Contact us as soon as possible at contact@halotoolus.com or call 1-(320) 279-4890.

6. Where are you located?

Our warehouse is located at:
5806 N 53rd St, Tampa, FL 33610, USA

7. What payment methods do you accept?

We accept major credit cards and secure online payments via PayPal. All transactions are encrypted and secure.

Still Have Questions?

If you didn’t find the answer you were looking for, please contact us at:
Email: contact@halotoolus.com
Phone: 1-(320) 279-4890